Shipping Policy

Thank you for visiting and shopping with us! Because our products are made to order, our shipping process involves two main steps: Fulfillment (Production) and Shipping (Transit time).

Below you will find all the details regarding our shipping processes, delivery times, and rates.

1. Production & Fulfillment Times

Unlike traditional retail stores, we do not hold pre-printed inventory. Every item is printed or manufactured specifically for you once your order is placed.

• Standard Processing Time: 2 to 5 business days for fulfillment (printing, quality check, and packaging).

• High-Demand Seasons: During holiday peak seasons (such as Black Friday, Christmas, etc.), fulfillment times may take between 5 to 7 business days.

⏱️ Total Estimated Delivery Time = Fulfillment Time + Shipping Time

2. Shipping Rates & Estimated Transit Times

Once your order has been fulfilled, it is handed over to our shipping carriers. Shipping times vary based on your location and chosen shipping method.

Region	Estimated Shipping Time
United States & Canada	3 – 7 business days
Europe & United Kingdom	3 – 8 business days
International / Rest of the World	10 – 20 business days

Shipping rates are calculated at checkout based on the weight and destination of your order.

3. Order Tracking

• Once your order is packaged and dispatched, you will automatically receive an email notification containing a tracking link.

• Please allow 24 to 48 hours for the tracking information to update after you receive your confirmation email.

4. Split Shipments

Because we work with different production hubs specialized in specific products (e.g., apparel vs. ceramic mugs or accessories), items in the same order may be shipped separately.

If your order arrives in multiple packages, do not worry! You will receive individual tracking links for each shipment at no extra cost.

5. Customs, Duties & Taxes

• International Orders: Custom fees, import duties, tariffs, or taxes are not included in the item price or shipping cost unless specified at checkout.

• These charges are the responsibility of the recipient and are levied by your local customs office upon arrival.

6. Incorrect Address / Unclaimed Packages

• Address Errors: Please double-check your shipping address before placing an order. If you enter an incorrect address that causes the package to be returned to our fulfillment facility, you will be responsible for the reshipment costs once the address is updated.

• Unclaimed Packages: Shipments that go unclaimed and are returned to our facility will require reshipment fee payment to be dispatched again.

📬 Need Help With Your Order?

If your tracking status hasn't updated in over 10 business days or if you have any questions regarding your delivery, please contact our support team at [Your Contact Email] with your order number.